jillevo Terms
& Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member," "User," or "you") and jillevo ("jillevo," "we," "us," or "our") governing your access to and use of the jillevo website located at https://jillevo.vip and all associated services, games, and features offered thereon (collectively, the "Platform").

By accessing the jillevo Platform, creating an account, making a deposit, or participating in any game or promotion offered by jillevo, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the jillevo Platform.

jillevo reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Eligibility & Age Restriction

Access to and use of the jillevo Platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age. In the Philippines, the minimum legal age for participation in casino-style gaming activities is 21 years. jillevo strictly enforces this requirement and will not knowingly permit any person under the age of 21 to register or play on the Platform.
• You must be legally permitted to participate in online gaming activities under the laws of your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of jillevo, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the jillevo Platform for any reason.

jillevo reserves the right to request proof of age and identity at any time. If a Member is found to be under the age of 21, jillevo will immediately suspend the account, void all winnings, and return any remaining balance in accordance with applicable regulations. jillevo takes underage gambling extremely seriously and cooperates fully with Philippine authorities on this matter.

3. Account Registration

To access the full range of services on the jillevo Platform, you must register for a Member account. By registering, you represent and warrant that:

• All information provided during registration is accurate, current, and complete.
• You will maintain and promptly update your account information to keep it accurate and complete.
• You are registering for personal use only and not on behalf of any third party.
• You will maintain the confidentiality of your jillevo login credentials, including your username and password.
• You will not share your account with any other person or allow any other person to access your account.
• You will notify jillevo immediately of any unauthorized use of your account or any other breach of security.

Each individual may only maintain one (1) active account on the jillevo Platform. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and may result in the immediate suspension of all associated accounts and forfeiture of any balances therein.

jillevo reserves the right to refuse registration to any applicant at its sole discretion, without obligation to provide a reason for such refusal.

4. Deposits & Withdrawals

jillevo supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP). The following conditions apply to all financial transactions on the Platform:

• The minimum deposit amount is ₱100. Minimum withdrawal amounts may vary by payment method and are displayed in your account dashboard.
• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• Withdrawals will only be processed to a payment account that has been verified as belonging to the registered Member.
• jillevo reserves the right to conduct enhanced due diligence checks before processing any withdrawal, including requesting supporting documentation.
• Processing times vary by payment method. GCash and PayMaya withdrawals are typically completed within five (5) minutes, while bank transfers may take one (1) to three (3) business days.
• jillevo does not charge fees for standard deposits or withdrawals; however, your payment provider may impose its own transaction fees.

jillevo complies with applicable anti-money laundering (AML) regulations. Any suspicious transaction activity will be reported to the appropriate Philippine authorities in accordance with the Anti-Money Laundering Act (AMLA) and its implementing rules.

5. Bonuses & Promotions

jillevo may offer bonuses, free bets, cashback offers, and other promotional incentives to Members from time to time. All bonuses and promotions are subject to specific terms and conditions that will be communicated at the time of the offer. General bonus conditions include:

• Bonuses are subject to wagering requirements before any associated winnings may be withdrawn. Wagering requirements will be clearly stated in the applicable promotion terms.
• Bonuses are intended for personal use only and may not be transferred, sold, or exchanged.
• jillevo reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• In the event of any dispute regarding a bonus, jillevo's decision shall be final and binding.
• Abuse of bonuses, including but not limited to bonus hunting, arbitrage, or exploitation of promotional terms, may result in the forfeiture of the bonus and associated winnings, and may lead to account suspension.

6. Gameplay Rules

All games available on the jillevo Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to abide by the applicable game rules. The following general gameplay conditions apply across all jillevo games:

• All game outcomes are determined by certified random number generators (RNGs) or, in the case of live dealer games, by physical game equipment operated by trained dealers.
• jillevo's records of game outcomes shall be the definitive record in the event of any dispute.
• In the event of a technical malfunction during a game, jillevo reserves the right to void the affected round and return the wagered amount to the Member's account.
• Bets placed after a game round has closed will be void and the wagered amount returned.
• jillevo reserves the right to limit bet sizes, restrict access to certain games, or impose other restrictions on any Member's account at its sole discretion.

7. Prohibited Conduct

The following conduct is strictly prohibited on the jillevo Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of fraud, including but not limited to chargeback fraud, identity fraud, or payment method fraud.
• Attempting to exploit software bugs, glitches, or vulnerabilities in any game or Platform feature.
• Using the Platform for any unlawful purpose, including money laundering or financing of illegal activities.
• Providing false or misleading information during registration or at any other time.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Harassing, threatening, or abusing jillevo staff or other Members.

8. Responsible Gaming

jillevo is committed to promoting responsible gaming among all its Members. We provide a suite of tools to help Members manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.

If you believe your gaming habits are becoming problematic, we strongly encourage you to make use of these tools and to seek support. jillevo's support team is available 24/7 to assist Members who wish to set limits or self-exclude. Remember: gaming should always be a form of entertainment, not a source of financial stress.

9. Intellectual Property

All content on the jillevo Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the exclusive property of jillevo or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the jillevo Platform without the prior written consent of jillevo.

10. Limitation of Liability

To the fullest extent permitted by applicable law, jillevo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill, even if jillevo has been advised of the possibility of such damages.

jillevo's total aggregate liability to any Member in connection with these Terms or the Platform shall not exceed the total amount deposited by that Member in the twelve (12) months preceding the event giving rise to the claim.

jillevo does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

11. Account Termination

jillevo reserves the right to suspend or terminate any Member account at any time, with or without notice, for any reason including but not limited to breach of these Terms, suspected fraudulent activity, or failure to comply with identity verification requirements. Upon termination, any bonus balances will be forfeited. Real-money balances will be returned to the Member subject to completion of any outstanding verification requirements and deduction of any amounts owed to jillevo.

Members may close their accounts at any time by contacting jillevo support. Account closure requests will be processed within five (5) business days.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms or the jillevo Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. jillevo operates in compliance with applicable Philippine gaming regulations and cooperates with the Philippine Amusement and Gaming Corporation (PAGCOR) as required.

13. Amendments

jillevo reserves the right to amend these Terms at any time. Amended Terms will be posted on this page with an updated "Last Updated" date. Where changes are material, jillevo will endeavor to notify registered Members via email or in-platform notification. Your continued use of the Platform following the posting of amended Terms constitutes your acceptance of the amended Terms.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the jillevo Platform, please contact our support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week

jillevo is committed to resolving all Member concerns promptly and fairly. Our support team is available in English and Filipino to assist Members across Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines.